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Napier Budget Advisory Services Inc

The New Zealand Federation of Family Budgeting Services Inc (the Federation) is a collective of community organisations sharing a common code of ethics, philosophy, and commitment to delivering top quality, free budgeting advice to family/whanau and individuals. The current membership comprises 155 budget services nationwide that employ more than 1400, mostly volunteer, staff.

Federation services field over 365,000 enquiries each year, more than three contacts a minute during the working week. Federation services delivered more than 1,000 community education programmes to schools and community groups last year; and annually throughout Aotearoa-New Zealand, Federation services will support a family through debt crisis every 4.5 minutes.

Last year alone, over 31,000 clients saw a Federation budget adviser and more than 13,000 families were provided with ongoing and in-depth support, education, and advice. When they first came to see Federation budget advisers, our clients had overdue debts (arrears) of well over $17.5 million!

The community organisations outlined above are all budget services in various forms. Some members deliver budgeting help only, others are holistic organisations providing multiple services, still others are iwi-based or client-specific services providing support to their own communities. There are no rules about what constitutes a budget service, however the following common attributes bind member organisations together.

Budget services are legal entities in some form and all are predominantly volunteer organisations providing free, confidential, and non-judgemental budget advice to family/whanau and individuals in Aotearoa-New Zealand.

The Federation is a national, non-government organisation (NGO) and is the umbrella body for family budgeting in Aotearoa-New Zealand. The Federation national office provides training, support, and resources to its members and offers advocacy and advice. The office is run by a small, yet highly devoted staff of eight national office staff and four field staff. National office is in Wellington where it has good access to many Government departments and corporate head offices. The Federation is governed by an experienced Board of dedicated volunteers.

Community House 62 Raffles Street Napier

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